I am using reliance no 8100105286. I have recharged GPRS pack of Rs 57 on 23rd October. According to given information in its official site, this is for 200 mb data and Rs 47 talk time but I have not been provided with the same. Only 50 mb data is credited instead of 200mb in my number.
I have called customer care 2 times but after listening my problem they cut the call.
this is the link of their site of the offer page
http://www.rcom.co.in/Rcom/personal/prepaid/PlansandPacks.html?i=IC
Dear Customer,
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications
On 30th October, I have received call from reliance telecommunication customer care confirming my complain. I was told that my problem will be resolved within 3 days.
But till today this is not been resolved. My service request no is 226312343.
Plesse guide me what should I do.
Thank you
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