HP GAS NOT RECEIVING

Location/place: KHANKAHI MOULA

Name of company/service: JAY KAY GAS COMPANY

Hp gas not receiving (home delivery)
Complainant name : peer abdul ahad mobile : 9086961061 email : [email protected] landline : address : khankah-e-moula state : jammu and kashmir distributor : jay kay gas co (17016800) consumer no. : 723744 complaint information reference no. : 12144738 status : reopened registration date : 02-03-2013 21:15 priority : low closed date : 03-03-2013 13:46 reported by : consumer distributor : jay kay gas co (17016800) subject : others description : dear sir i have documents duly verified by the distributor m/s jay kay gas co, i am residing at khankah e moula srinagar, i made a online gas bookng as per below mentioned day but did not receive the same till now. When i called the distributor he informed me that they can not provide the gas to the locality khankah e moula. In this regard kindly me know what i will do. Complainant name : abdul ahad mobile : 9086961061 email : [email protected] landline : address : khankah-e-moula state : jammu and kashmir distributor : jay kay gas co (17016800) consumer no. : 723744 complaint information reference no. : 12109533 status : closed registration date : 18-12-2012 11:55 priority : high closed date : 24-12-2012 21:09 reported by : consumer distributor : jay kay gas co (17016800) subject : refill booked on ivrs not received description : sir i made request for gas refilling on 08-12-2012 but did not receive the same,while on checking my account on hpcl i found that the gas refilling has been done 13-12-2012. Kindly look into the matter, otherwise i shall be compelled to lodge the complaint in the consumer court of law. The people are suffering from the cold and the dealers are cheat with the sentiments. Sr no. Consumer no. Consumer name address district status subsidized refill qty before 14th sept 2012 subsidized refill qty since 14th sept 2012 approx. Subsidy availed non subsidized refill qty 1 723744 pri abdul ahad s/o gh. Mohamed k.K. Mohalla srinagar srinagar active 0 1 300.00 0 action history haroon hamid kar (192515) – 19/12/2012 03:14 pm dealer ressponse awaited haroon hamid kar (192515) – 20/12/2012 12:02 am please call on 2422083 or visit the dealership office. Abdul ahad – 20/12/2012 08:05 pm sir i have called the dealer and they have informed that they are unable to deliver the gas refilling at khankah e moula sgr. But may i know why they have then issued the gas connection. Why the rules are now followed. Isn’t this the liability of the dealer to deliver the refilling. I witness that they have and are delivering the re-fillings at areas out of their jurisdiction. Sorry to say that you advised me to visit the dealers office to expenditure long hours of my time. While as you are supposed to solve the problem and protect the rights of people from being violated, for which you have been appointed. Hope that my problem will be solved in an earliest so that i may not be compelled to take the issue in the consumer court. Haroon hamid kar (192515) – 21/12/2012 06:34 pm dealer response awaited haroon hamid kar (192515) – 21/12/2012 11:52 pm shall receive refill soon. Call on 2422083 abdul ahad – 22/12/2012 10:47 pm thanks haroon hamid kar (192515) – 24/12/2012 09:11 pm refill shall be delivered asap. Action history peer abdul ahad – 03/03/2013 09:03 pm dear haroon sahab may i know what i have to do. You have not provided any solution.