bill paid but balance didn’t get

Location/place: k n s i t boy’s hostel thirumenahalli hegde nagar banglore-64

Name of company/service: vodafone

i had recharge my mobile with tha amount of 66 rs by the date of 28/02/2013.but till today neither i get the balance nor i get my money back. name of the bank- indian bank.transiction date 28/02/2013.ref no->165137914-28/02/2013