Horrible service provided and harrassed from the second day of the purchase of the phone

Respected personnel,
I want it to be simple and short .Micromax mobile company has made false promises and are deprived of proving services when the customers need it. C grade service centers and moreover when you complain to the head office,they simply dont bother to give you a solution. I bought a Micromax Canvas turbo worth 16k which lost its excellence on the very second day due to motherboard failure. They neither gave me a replacement nor bothered to repair it fully, even after I gave the phone to the service centre for 3times in 5 months. And on top of that they are asking me money for repairing it by giving a vague reason. I am simply tired and frustated mentally with this company.I just hope you take some stern action against them and give me justice. Thank you