Harrasment

Location/place: Kolkata

Name of company/service: DTDC, 226/1 BB Chatterjee Road Kolkata 42

I was supposed to receive a letter on the 24/01/2013 , but i never received the letter from DTDC until i have to go to there BB Chatterjee franchisee office twice. The delivery boy delivered the letter to a eatery downstairs, where as it should have been delivered to my house.
On asking the delivery boy the logic about the same, he began to speak in fowl language.
I managed to retrieve the letter on 28/01/2013 after much harrasment.
Is this the service DTDC provides?
Is this the quality of people they hire?


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