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HANDSET STOPPED WORKING
By Consumerforums admin On 9 September 2009 In Consumer durables companies
Your Location/city: NEW DELHI
Name of the product/service/company:: SONY ERICSSON P1I HANDSET
With Reference to Workorder Number SE309RJK11500
I purchased THREE Sony Ericsson P1i Handsets costing Rs.20,000/- each,totaling Rs.60,000/-.
ONE of the handsets stopped working and I gave it to the service center on 17 Aug,2009 where i was told that it will be returned in 8-10 days.
Today, its 9 Sep,2009 and i am still being told that i have to wait for another one week. What sort of nonsense is this?
I am being harassed by the so called Customer Care Number 1800111800.
They say something and on calling the next day, they same something else.