dear sir,
this is regarding my icicibank account being hacked, this was done from for payment being made for paytm,freecharge,payu and all to the tune of rs.74,000/-, i have approached the bank but after a while they have replied stating that the transactions were done using the 3-D secure code, however their investigation does not gives me details on the IP address from where the transactions were done neither they have shown interest in countering the merchendisers, the same has been presented with the cyber crime department, they have updated me that this offence was done from delhi/mumbai, areas, however it still is in unresolved status as i have not got back my money.
The conclusion in a nutshell is, ICICI bank is not customer friendly, nor a safe place to park our hard earned money.
I dont find any other way of taking this issue further,but would like to request all the readers of this to be carefull with your money in your account and also help your counterparts in safeguarding themselves.
If anybody want to raise any doubts on my complaint, you can call me on 9948662932/surya………
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