Location/place: Mumbai
Name of company/service: Vodafone
Sir/ Madam
I would like to inform you that I am not satisfied with response from the Vodafone team, Mumbai and want to take it further with you.
My number was incorrectly charged with International call charges which I do not agree with and when I had a word with the team, their version was that i myself has given call to these number # 25240220410 Somalia It’s been regularly been charges to My number 9920162623 from past two months. what a poor and low standard response. This is something really serious & i think my number has been hacked as same again has been charged for my June month bill. I really doubt their service. The worst service I have ever seen. I wanted the International call charged to my bill to be waived and the late fee which is assessed because of the non payment of the bill. I will be happy to be a customer of Vodafone network.
Also, I get calls from the Vodafone team daily related to payment but till date my problem hasn’t been resolved related to International call charges regularly been levied to my number & am ask to pay for it., I will term this as harassment and want to stop this effective immediately. I am planning to file a legal complaint against this, if this is not resolved.
Thank you.
Regards
Satish S Rao
Email: [email protected], [email protected]
9833134996/9920162623
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