Location/place: Noida
Name of company/service: Reliance
Dear sir,I made a recharge from your site rcom for Rs. 101, but I have not yet received the balance though my account is debited by rs 101. please find the enclose recharge receipt along with the plan on which I was recharge. But when I contact with your customer care representative who behave very badly and said the amount will not be refunded. So please advice me what can I do now.
Plan Details as shown on web :-
101 89.89 101 Promo Talktime+ 1GB Data Free X 1 month 30 days
MRP (Rs.) 101
Admin Fee (Rs.) 89.89
Service Tax (Rs.) 11.11
Benefit 101 Promo Talktime+ 1GB Data Free X 1 month
Valid for 30 days
Data Usage 101 Promo Talktime+ 1GB Data Free X 1 month
Note NA
Rule NA
My recharge receipt:-
Receipt No. AMIR34130351
Relationship No. 600163670778
Mobile no. 8882583990
Transaction Ref. No. 36502238
Payment date/time:- 05/04/2013 14:53:00
Authorization Code :- MSPD2962182286
Leave a Reply