Generation of bill after disconnection of landline connection .

Location/place: New Delhi

Name of company/service: Aitel landline

I was AIRTEL landline customer. I filed my request to disconnect the connection i.e.15 December 2012.After that I received call on my mobile Vodafone for other offer on airtell landline ,I cleared that I don’t want to enjoy AIRTEL services and already I have put my request for disconnection.moreover I didn’t received any bill from AIRTEL but in feb.airtel employ named upasana called me on my vodafone no.and asking for renerated bill amount of 4000.i cleared dat I have already disconnected and I am waiting of full n final settlement.on 2 march I received call from AIRTEL employ named SACHIN he told me dat u have fill ur last bill i.e.dec.which s last generated bill.but on 8 march again I received call fron AIRTEL and asking for unnecessarily bill.when I cleared dat already I have done my settelment she spoke me very rudely and blamed me u have called in jan.and feb.from AIRTEL which s absolutely wrong .


Comments

2 responses to “Generation of bill after disconnection of landline connection .”

  1. Namaste Jyoti,

    This is to inform you that your concern listed on 08 March. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [email protected]

    We assure you that we are committed to resolving the issue to your satisfaction

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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  2. Namaste Jyoti,

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [email protected].

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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