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fraud, wrong deduction, inappropriate complaint addressal

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AdminPost
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Location/place: noida

Name of company/service: reliance gsm

i have reliance gsm connection ,recharged with std tariff pack on 28/04/2013,after 45 mins made a call to a std num . tariff didn’t apply and extra deduction of rs 55 was made . on complaint they gave a complaint num and asked to wait for 48 hrs . After 48 hrs i receive a reply that right deduction was made ..on asking again call centre guy says he can’t do anything as he doesn’t have data . they haven’t retained it . and no refund will be made …

Comments

One response to “fraud, wrong deduction, inappropriate complaint addressal”

  1. RCOMcare Avatar
    RCOMcare

    Dear Customer,

    We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

    Regards,

    RCOMcare

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