Fraud Travel Agent

I booked one trip to Kalish Manas Sarowar by Helicopter for 2 persons through the following travel agency:

Nepal Tourism Package (An Inbound Tour Operator of Nepal)
India Office : 1015 Antriksh Bhawan, 22, Kasturba Gandhi Marg, New Delhi-110001
Tele: 91-11 – 23350123/143/144 Mob: 9313347746/47/49/51/52, 9810098099

Nepal office : Ward No. 3, Bakhundole, Near U.N. Office, Hari Har Bhawan, Lalitpur, Nepal
Tele: 009771 – 5523770, 5544986 Mob: 9851054995,9803907378
Web: www.nepaltourism.net Email : [email protected]
Tourism Line / Toll Free No (For Indian Market) : 1800116060

The main contact person was Ms Pooja Mehraa (09810098099)- Delhi Office

I have paid total Rs 3,00,000 :

Rs 40,000 as an advance on 30.05.2013
Rs 2,60,000 as full and final payment on 22.06.2013

I have all the receipt.

On 26th June I got confirmation that payment was received.

3 days after getting advance Puja Mehra informed us that tour would be cancelled due to environmental issues. We requested for refund. After numerous correspondence we got following mail on 12th September:

“Madam, All was appraised to you in my previous email that we are in process of doing necessary settlements with our counter parts . All the necessary submissions will be done once the season end in September.

We will keep you informed with all the updates .on time to time basis .

Regards
Pooja Mehraa ”

I had not received any communication from her thereafter.

I tried to contact her but she has refused to attain my calls.

I need to get back my refund urgently.

Rgds


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