Fraud to me

I bring the jio SIM on November 23 then raise the complaint for network coverage issue the jio network said you will 90 days now passed the190days but my network coverage issue is not solve i asked many times they are saying you will wait but finally you don’t recharge the jio sim after recharging I completely opposed this jio was the saying not recharge but after recharging I can’t agree whith jio how to move case on jio plz say


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