Fraud from snapdeal.

Previous:
I bought a 30 mp vox dslr camera from snapdeal for Rs. 2590. It was given that 4gb memory card and carry case will be free with them. But after delivery i recieved only the camera package and not the freebie offer. after i talk to the customer care they tell me that they will give me a sd cash of 1300. I purchased a 4gb memory card and carry case and sony rechargeable battery by giving Rs. 42 extra along with the 1300sd cash. I checked the camera after that. It was very unclear resolution of the images and flash was also not working. So i ask them for a return and giving money back. They asked me to return the camera when their courier partner will come for reverse pickup. I return the camera. After that they tell that they will return only 1290 instead of 2590 and gave me reason that they had given me 1300 sd cash already. Now tell me if i dosen’t has my camera then what will i do from carry case, memory card, and battery. which i bought just because they gave me the sd cash for the freebie offers only. I want the full money . Please help me. Name:- Anindya Saha e-mail:- [email protected] Order no. of purchase:- 1976925771 Complaint no. of the complaint registered to snapdeal.:- 6256491. For more investigation contact to snapdeal.com. Thank You.
Then:
Still they hadn’t recieved me my money back. It’s been a long time i.e. more than 2 months. And for this i had to spend 100rupees till now on phone bill for calling them again and again and still I am not resolved. Who will return my money and what I do for my loss of 100 rupees in only phone bill. Please help me. Pleeeeeeeeeaaaaasssse.


Comments

One response to “Fraud from snapdeal.”

  1. Snapdeal Avatar
    Snapdeal

    Dear Customer,

    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [email protected] and kindly mention your order ID in your subject line.
    Thank You for your cooperation.

    Regards,
    Snapdeal Online Team

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