Location/place: Bangalore
Name of company/service: Vacations Gateway
Hi Sir/Mam,
This is Shalini from Karnataka. My compaint is against Vacations Gateway Comapny. I got a call from Vacations
Gateway – Abhimanyu 08826488638 that if i buy 2 pacakges worth Rs.5949 each (totally Rs.11898) and provide 20
contact numbers of my friends, i will be receiving Dell Inspiron 15R new Laptop within a week to my address. I
asked him whether i will be eligible for that or it is an assured gift, he informed its an assured gift. At last i
bought 2 vouchers by paying Rs.11898 to them by Net Banking. I received a confirmation mail from them on that day.
I asked about the Laptop to Abhimanyu and he informed i will be getting a call from Laptop team on the next day. I
called him for a week, daily he used to tell me you will be getting it tomorrow but till date i never got it. After
that he stopped responding to mails and calls. I called to Vacations Gateway Customer Care Nos : . They infromed me
that they will respond to my mails immediately. They informed that the Laptop is just a referral scheme and not a
assured gift. I told them that i took the 2 vouchers only because of the laptop so they have to provide me as
assured. They are talking rudely and cutting the call. Since then they are not responding to my e-mails and phone
calls.
Website : www.vacationsgateway.co
Customer Care No : +91 120 3146539 / +91 120 6521232 / +91 120 6521233
Person who contacted me : Abhimanyu
Contact No : 08826488638
Now i want to return back the vouchers to them and get my Rs.11898 money back if they do not provide the Laptop
which they had promised before buying the vouchers. Please help me on this.
Regards,
Shalini
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