Fraud Calls from Fake lawyers-trying to extort O/S bills after service disconnection 4 months back

I am Abhishek & my Tikona User id – 1112718538 .
I got a call form 9212457838 ( calling herself Shefali Kapoor from Chamber 104, Tis Hazari court, Delhi), telling me that a civil case for Rs 870 can be filed against me , if I do not pay the outstanding amount to Tikona broadband services on their website. I had got the Broadband connection disconnected in June 2015 and I informed them for disconnection in advance and already communicated to Tikona via mails and phones.

Even their Service boy Mr.Kiran has collected the device & Modem on 11th July 2015 from my old address and that’s return receipt I already send to Tikona through e-mail and phone , and they still kept posting bills for July , August & September .

I have put a complaint against them too and send mail to Mr.Nair also for the same but he didn’t reply to my mails.

These people should be punished severely and tikona services should never be used as this is their way of extortioning money form customers who have left their broadband services .


Comments

2 responses to “Fraud Calls from Fake lawyers-trying to extort O/S bills after service disconnection 4 months back”

  1. Tikona Care Avatar
    Tikona Care

    Dear Abhishek,

    Greetings from Tikona.

    Please be assured that your concern listed Sept 10, 2015 has been noted and our team is working on addressing the same.

    Regards,
    Tikona Care

  2. Tikona Care Avatar
    Tikona Care

    Dear Mr. Singh,

    Greetings from Tikona.

    With regards to your concern, we confirm your Tikona service has been terminated.

    Post full and final calculation, you are liable to pay outstanding amount of Rs. 766.6/-.

    To make online payment follow the link: http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/

    For any further issues/queries, you can contact us on our toll free number 1-800-209-4276 or you can reach us at forum.tikona.in

    Regards,
    Tikona Care

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