Concern – I’m the ex-personal loan account holder of Fullerton India Credit company. At the outset, I’ve been informed all the details wrongly and forcefully given the loan of Rs. 115,000. I’ve been charged with 24.8 % rate of interest however I’ve been informed as 12-13% initially which is way too high. In fact, I had told them initially before the amount was transferred that i don’t need it still I’ve been forcefully given the amount. Also, even after repetitively asking to close the matter, I was not informed that within 10 days the loan will be treated as null and void if i don’t use it. In fact, I’ve been told that i can foreclose only after 6 months. they have upfront denied for any help in this matter. Also, I’ve been told initially that there isn’t any foreclosure charge. But when I had been to Jhandewalan branch office, they have told me foreclosure charge of 5% which is not acceptable.
I’ve tried my best to resolve this concern and settle the amount but did not get any help from anyone. Everyone was just beating the bush out of it,. It is a sheer harassment and dissatisfaction by Fullerton India Credit due to their pathetic service.
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