Hi sir/mam
just 1 week ago i purchased a watch from amazon, and then thiefs only delivered a empty box then i registered a complaint to them , so they asked me to wait for 1 week now they bloody chor only sending me this email and closed my account.
Need help from you and please refer below mail
———- Forwarded message ———-
From: [email protected]
Date: Mon, Sep 15, 2014 at 7:27 PM
Subject: Your Amazon.in account has been closed
To: “[email protected]”
Greetings from Amazon.
Your request for a refund on this order has been denied:
404-5781526-6585153
We are unable to issue a refund or replacement for this order because our records show the order was complete when it left our fulfillment center. In addition, the carrier has confirmed that the parcel was intact and undamaged when it was delivered to you.
Further, we have closed your Amazon.in account and cancelled all open orders. Any new accounts you open will be closed.
We took these actions because you have requested refunds for a significant number of your Amazon.in orders because items were missing from the parcels. These requests have not been consistent with our dispatch records or the delivery records of the carriers.
In the normal course of business, we expect there may be occasional problems. However, the rate at which such problems have occurred on your account is extraordinary.
If you are a Kindle customer, you can continue to access Kindle content in the Manage Your Kindle section of your account (www.amazon.com/manageyourkindle).
While we appreciate your interest, the closure of your Amazon.in account is a permanent action.
Regards,
Account Specialist
Amazon.in
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