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FRAUD

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AdminPost
in ,

Location/place: Kolkata

Name of company/service: TATA PHOTON

Hi,

I took a photon plus in wipro corporate Postpaid plan (9230512636).
These people tell that you will get a speed of 3.1 Mbps in all over india.
Now when i am travelling i am not even able to browse Gmail or google,when i called customer service desk
they told in bihar we are colsing postpaid so you will not get speed there. I just ask TATA Photon family,if it is like that
then why you tell people that you will get 3.1 Mbps speed all over india. Its not like i was using it at remote place,I was
using it in patna.

When i asked helpdesk to change my plan or discontinue my connection,they tell you will have to pay 1500rs for same.
I have not signed on any paper or it was not told me earlier,then why i need to pay 1500rs.

Please help.

Priya Ranjan Singh
9674355660
Wipro Technologies

Comments

2 responses to “FRAUD”

  1. Tata Docomo Avatar
    Tata Docomo

    Dear customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

  2. Tata Docomo Avatar
    Tata Docomo

    “Dear Customer,

    We tried to speak to you personally on your number to understand your concerns regarding the slow speed issue. However, we are unable to contact you, since your call was not responded.

    Hence, we request you to kindly mark us a mail to [email protected] with the speed test result which will assist us in doing the needful.

    Thanks and Regards,
    Customer Care
    Tata Docomo.
    “

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