Fooled by puttting boges deal

I booked Karboon phone on SnapDeal during GOSF deal.

After a day I got an SMS saying that order was cancelled. I called up there customer care and the executive told me that the order was cancelled because the phone cannot shipped to the address.
I told him that this is a foolish reason and there are other products delivered at my address, I insisted that I want to speak to the manager , I was kept on hold after sometime I was told that Manager was busy and we will call you back after sometime, but i insisted that I wont keep the phone down till i speak to the manager.

Manager came on the line and the story changes, Sir we apologies that the price was wrongly updated, I told her that its not my mistake and I need the phone as I have cancelled other order because of this.

I have experienced in a store in US they had wrongly put down the price and when i was paying at the counter there was a different price ,I told them that this is what is listed on the deck, They sold me the same at the deck price.

I am surprised that a company which is raising millions of dollars through investment is fooling people.

I think they have fooled GOSF and might be other people through.

GOSF should take the responsibility and ban the site.

I have the screen shot of the deal if someone needs it


Comments

5 responses to “Fooled by puttting boges deal”

  1. Dear SandeshH,

    We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [email protected], mentioning your order ID in the subject line of the mail.

    Thank you for cooperating.

    Regards,
    Snapdeal Online Team

  2. [email protected]

    Order No-3929288877
    Suborder No.-5275029472

  3. also forwarded the mail at [email protected] email address

  4. Snapdeal Support, Dec 12 17:27: Dear Sandesh,
    Thank you for contacting Snapdeal.com,
    With reference to your email for cancellation of order placed with us, we would like to inform that Snapdeal always strives to provide accurate products, services and pricing information. But sometime due to typographical and other errors wrong price/wrong product information get updated on the website.
    Since the wrong price updated on the website your order was cancelled.
    Please accept our apologies for the inconvenience caused to you.

    We would like to inform you that you can now cancel or return/exchange your orders with a single click in “My accounts” section by going to https://www.snapdeal.com/myorders
    In case of any further assistance or clarification on this issue, please reply back to this email.
    Assuring you of our best services always,
    Yours sincerely,
    Customer Service Team – Snapdeal.com
    ——————————————————————————————————————————
    All purchases covered by TrustPay guarantee
    Click here to learn more: http://www.snapdeal.com/info/TrustPay

  5. Again the same apology, Does it even make sense, does it mean all GOSF deal which Snapdeal had put was fake and have just cheated consumers. I haven’t seen this before. We call it a global company as its trying to raise investment globally, When I did my shopping in US they always tried to match the price which they had put even if it was wrong even in retail. That level of consumer sanctification they thrive.

    I think it was just fooling consumer to get publicity.. I am looking for some more forums so that I can post this there as well, I would also like this to be published in all the local newspaper so that people are not cornered and fulled at this grand level

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