Location/place: Property No. 100, bank wali gali , GT road , Azadpur, new delhi
Name of company/service: Sun Star Home Appliance
Respected Sir ,
My name is Reshma Jinwal , I’m Residing in Rohini, New Delhi. I want raise a complaint in Consumer Forums against Sun Star Home Appliance based at Property No. 100 , bank wali gali, GT Road, AzadPur , New Delhi in regards to a false selling of product to me. From the same company one the representative named ”RAM” came to our door step & started describing things about their product which was a NON-STICK PAN & NON- STICK SAUCE PAN, we were not interested in buying the same and we refused him to purchased. after this he said that he’s a student of MBA & working in this company for only his internship he just want to complete his targets & convinced us further. after this he said that i’ll sell you this product 1/3 price of it which said would be on RS.500 for both & requested us to buy as his target will be completed. He also said that these product have 1 year guarantee also money back system too. Hence his product were finally been purchased from us. Now when we used that product the very first time only it didn’t work , they were not Non-stick utensils all their non-stick coating remove as we put the oil on them , hence we got to knew that we are been scammed, falsely sold a useless product. Now as we did have a receipt of purchase utensils from this company we did contact the representative ”RAM” rudely refused us to give money back & also refused to replace those products Also added in his comments that the product which he sold to us were never ”NON-Stick” , after this all what was us just left with us was the consumer forum weapon which we just used to let him come on the right path, which also resulted useless he replied us ” do what ever you want, file case its doesn’t make any difference to us” . After this Directly called the company & discussed about it which also resulted the same they said they would take strict actions & replace goods but this never happened. They Representative ”RAM” didn’t even call & apologies also didn’t replaced the product.
If this forum is Genuine Then i kindly request the consumer forum to take relevant action against the Company & Representative So that in future no one else could get fooled or scammed by them. Its a Kind request.
Thanking You
Reshma Jinwal
Contact no :- 9990769749
Email:- [email protected]
Add:- Block D/16 H.no 210 1st Flr Sec-7 Rohini New Delhi -,110085
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