false deduction of balance from Idea Cellular

Sir,
With due respect I want to tell you about the false deduction of my account balance.Sir on the name a value added service which has not been activated by me the idea company has charged me a sum of rupees 46.Many times before also I have been charged for this reasons.On 16th January 2016 I ranged to the costumer care and complained about the matter about deduction but nothing was done in this matter .I even asked them to deactivate all the value added service if any activated on my number but today again I am charged on the ground of any value added service.I want total refund of the many which has been deducted by my account.


Comments

3 responses to “false deduction of balance from Idea Cellular”

  1. Idea Cellular Avatar
    Idea Cellular

    Dear Customer,

    We regret the inconvenience caused. Please share your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, http://www.ideacellular.com or call 198 from your Idea mobile.

    Thanks & Regards,
    Customer Care, Idea Cellular

  2. Idea Cellular Avatar
    Idea Cellular

    Dear Customer,

    We regret the inconvenience caused. Please reply with your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, http://www.ideacellular.com or call 198 from your Idea mobile.

    Thanks & Regards,
    Customer Care, Idea Cellular

  3. TAUFIQUE Avatar
    TAUFIQUE

    Hi,
    Mobile no :7719919044
    Name : Taufique
    I didn’t activate any service. I was riding bike when I got this message ‘Thank You. We have received your request for service Zeen-Bollywood Masti and it is being processed.’.50 rs balance was deducted from my account.Please refund my balance as it was wrongly deducted.

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