<p><b>Location/place</b>: Solapur Maharashtra</p><p><b>Name of company/service</b>: Airtel Prepaid</p>Sir.
My no. Is 9890233632.
I requested for mnp
code.
After 2 days i received a
call from executive
saying not to port to
other operator we will
reduce your call rate by
1.2ps for 2 second.
N these offer will be
activated within next 48
hours.
And cancelled the port
request.
I didnt get any response
in next 48 hours.
I complaind calling 198.
N got complaint no.
CMBNR304232887.
Executive told me she will
activate it by now.
And next day i got a
confirmation call from
airtel saying that benifit
are activated.
I checked call rate were
reduced.
After 2 hours of this
confirmation call my call
rate were 1.2 per second.
When i inquired about this
executive told me that
no pack is activated on
my no.
Airtel cheat me.
Plz help me.
false commitment and cheating
Comments
6 responses to “false commitment and cheating”
-
Namaste Mr. Ishaque,
This is to inform you that your concern listed on 27 April 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [email protected].
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 -
Namaste Mr. Ishaque,
Further to our discussion dated 27 April 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.
We assure you that we are committed to resolving the issue to your satisfaction.
For any queries you may have you can also get in touch with us at [email protected]
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 -
its 25 hour.
And no update.
Ur executive told me that he will resolve it whthin 24 hour.
No call till now.
Once again false commitment from your side. -
if you cant fulfill then dnt do any false commitment
-
no update.
Its two days now.
Resolve issue now or refund all money that i wasted on your services.
Since i bought new sim card.
I am waiting for more than 15 days. -
Namaste Mr. Ishaque,
We would like to inform you that your concern listed 27 April 2013, has been resolved. Should you have any queries please contact airtel customer service at [email protected].
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Leave a Reply