Location/place: Delhi
Name of company/service: Reliance/ 3G data charges
Hi,
MY name is Alok Kumar and i am from Delhi. I recharged reliance number 9015549283 on 22 Aug’12 9.43am for INR 255 in which I should get 1GB+100MB more data as per the their promo offer. In the evening around 6:30pm i used connect the internet and two times-
1 time i downloaded 90MB aprox and 2nd time i downloaded aprox 16MB data as per the data tracker available in my micro max data card. After that it stopped working. I called their customer care *355 and asked for the reason then I have been told that there is no data balance available in my account. I was shocked to know that I hardly use 120MB but whole data has been deducted by Reliance. Reliance cheated me as they have not informed about the data. I mean they should have informed about the balance credited in my data account. Neither they informed for the credit data and nor for the deducted data. Kindly help me on this.
Thank
Alok
Mobile: 9811508242
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