Fake commitments

&lt;p&gt;&lt;b&gt;Location/place&lt;/b&gt;: Mumbai&lt;/p&gt;<p><b>Name of company/service</b>: Tata docomo telecom</p>Hi
This is niraj nigam from mumbai i am loyal customer of tata docomo from last 4 years i was using there prepaid services with no netwrok faults and was quite happly and i got a call from docomo to migrate to postpaid and i agreed the movment they switch me to postpaid i start getting network errors even i tried with there call center to get that problem resolved after multipule contact they raise my technical complaint i was adviced to select aircel network as they have tieup aircell and i tried to do the same number of times but it is not geting registerd on aircell network again i called docomo to inform the same but as per rep he has to launch one more complaint and i agreed again they called me with the same solution even i told them that i have already done it but its not working they were not lisning and hangup on me again i called call center in hope that somebody will help me but response at all then i went to docomo outlet in miraroad and over there they i was told replace my sim card i done that and paid for it but i was left with same problem then i asked them for there zonal officers number which they dont have.i told docomo that i will report to telecom athority of india and i was shoked that they dont care now putting my request in front of you with only hope that now someone can help me.


Comments

3 responses to “Fake commitments”

  1. niraj nigam Avatar
    niraj nigam

    You can contact me on my email [email protected]

  2. Bajaj Finserv Lending Avatar
    Bajaj Finserv Lending

    Dear Customer,

    Kindly provide us your Tata DOCOMO number and your alternate contact number so that we can get in touch with you.

    Thanks and Regards,
    Customer Care,
    Tata DOCOMO

  3. Tata Docomo Avatar
    Tata Docomo

    Dear Customer,

    Kindly provide us your Tata DOCOMO number and your alternate contact number so that we can get in touch with you.

    Thanks and Regards,
    Customer Care,
    Tata DOCOMO

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