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Failure of custoer service

Location/place: Kolkata

Name of company/service: LG

I lodged complaint against my not properly working refrigertor yesterday twice everytime I lodged I mentioned it that my fridge is high end product once the service man dropped in and said sorry it’s not my service product yo should again lodge the complain and then thereafter again lodging the complain the service man called up and said that sorry urs is an high end product so please lode the complain again.Now today morning I again lodged the complain and till now no service man turned up.My service number is RNA120925090097.Please help me .Its too hot and also there’s party at my home tommorrow.

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