Extra EMI Debited and taking check bounce charges

I was financed a Fridge through Kotak mahindra consumer finance, The tenure was 10 months and i paid it.. but the company deducted etra 2 months of emi..In the last 2 EMIs of Rs. 2997 + check bounce charges Rs. 1675 debited from my account.. and I tried to call the customer care of this company but they are not responding.

I send them e-mail before deduting EMI but still they deduct last 2 months EMI at feb 2021

The detail of product is
Loan Account- CFB1871708
Name- Deepika Mayilsamy


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