Extra Charges in Idea Bill

Location/place: Nashik Maharashtra

Name of company/service: Idea

I received some SMS on my mobile number 8888873438 which i shortly i recieve an sms from IZ-ideaCMS that i have charged 99 rupees for downloading some videos from XINLABS. My Mobile was connected idle to edge service and I have not done any surfing nor downloaded any videos from the so calledservice.
I havn’t subscribe that kind of
service in past. I tried
lodging a complaint at idea
customer care on same day 1st dec but that executive told me that it can not crosscheck as bill not generated
so when I paid my bill on 18 dec i called customer care but executive denied registering the complaint as according to him I have downloaded videos hence the charge.
and then I searched on google I found
lots of people got that problem too. service from that side in past.