Excessive electric bill

We are residing at Garia, Kolkata-700084 almost 5years and we had to pay electric bill amounting to Rs 23lakhs approx for residential meter…several complaints have been lodged to the company and yet no action has been taken, each and every month minimum bill is around Rs 20000-50000 and once it was Rs 81000. We don’t receive our bill on the actual consumption every month it is calculated on average basis. Eventually last month (November 2014) an officer came to take reading from the meter, when we asked him about the units he said this can’t be revealed. Today we got to know our bill its Rs 40000 approx.
Please take the necessary actions.


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