Location/place: New Delhi
Name of company/service: FEDEX Express India Pvt. Ltd.
I imported one PCB (Printed Circuit Board) of one of the Life Saving Medical Equipment from USA thru Fedex and the Duty that is imposed on the life saving equipment and parts is 11.72% whereas Fedex charged a huge amount for the same. I had mentioned befor the shipment land in India that I should be notified for preparation of documents for customs but no intimation from their side.
In my last shipment which was again for the same machine, they had notified me and I had produced the documents for customs and paid 11.72% duty.
I raised the issue with Fedex and they have been making all kind of excuses and it has already been 22 days that I have raised this issue and no action has been taken. I have suffered Monetary and Reputation loss due to the delay in shipment.
I have all the necessary documentary evidence against it
I hope to get necessary action against it.
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