Location/place: Cochin
Name of company/service: HTC
I had purchased one HTC mobile (HTC Desire C) on September 2012. After 5 months headset had some problem and I handover the same to HTC Cochin service center for replacement.
They transferred the headset to Bangalore office for replacement and said the new headset will come through courier to my address.
But I haven’t receive the headset till today(March 27).I called up HTC technical support center
and they said my headset was already transferred and was received by someone.
I was able to prove that they transferred it to wrong address.
Instead of Cochin they transferred it to hyderabad.
And now when I contact them the response I am receiving it ‘You will receive the head set soon’.
This is being going on for a while now. I would request you to please look into this issue and help me in finding a resolution for this.
EMEI No is mentioned below.
352276055600985
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