Date-05.06.18
DWB Number 335039950 was booked on 26.05.18 from XBHA (BEHALA) for destination XFZN Fertilizernagar-23. The receiver was Indo Anushka A/C ERDA, Makarpura (attached receipt for booking 1.jpg).
After booking, when we had repeatedly tracked the consignment online (TCI Express site) it was updated that consignment has reached KHEDA-AHMEDABAD-HUB On 1-JUN-2018 and that the expected delivery date is 04-JUN-2018 to XFZN (FERTILIZERNAGAR) -23(attached screenshot 2.jpg).
However on the morning of 04.06.18 as we awaited the delivery of the consignment we were astounded to discover that neither Ahmedabad nor Fertilizernagar seems to have received the consignment! It seems our consignment had vanished into thin air!
For the last 24 hours we have spoken repeatedly with all the intermediate hubs (Dankuni, Ahmedabad) as well as Kolkata (Booking Station) and Fertilizernagar (Destination) but in vain! Nobody knows where the consignment is!
A considerable amount of money has been spent in manufacturing the consignment that has been sent through TCI. The said consignment was due for a “test” in the ERDA facilities of Vadodara on 05.06.18(today). For that also we had paid substantial advance to ERDA. It is because of TCI that I have missed that date owing to loss of money from my part.
We are disgusted with the service of TCI and the harassment it has caused us. We demand that you trace and deliver our consignment within the next 24 hours.
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