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They don’t care – Still looking for Original Home Loan Copy & Insurance Papers from DHFL

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by

Prashant Kumar Agrawal
in

I had taken a Loan from DHFL on June 2015, now this is almost 2 months and still I am waiting for my DHFL Loan Documents & the Original Insurance Copy which I was suppose to received from DHLF for reference. I did many followups with them and they are keep saying that they will deliver but at the end no response and i now i am very unsatisfied…!!

I sent many followup mails, calls but no one willing to listen.. i took a home loan of Rs 40lac + 1.5lac insurance and waiting for DHFL documents which i suppose to keep for reference but they least bother about it and keep delaying.. why can’t they just send the copies in my address??

Pl escalate this to right team in DHLF.

Loan Code No – 00002696
Pl Call – 7032800883

Regards,
Prashant

Comments

3 responses to “They don’t care – Still looking for Original Home Loan Copy & Insurance Papers from DHFL”

  1. DHFL Avatar
    DHFL

    Dear Mr. Prashant Kumar Agrawal,

    We have forwarded your query to the concerned team for resolution and they shall revert to you within 72 hours. Alternatively you may call us on 0124 4092750 or email us at [email protected].

    Regards,
    DHFL Team

  2. shrutik shamkuwer Avatar
    shrutik shamkuwer

    shrutik calmni shamkuwer

  3. DHFL Avatar
    DHFL

    Dear Mr. Prashant Kumar Agrawal,

    We understand that our customer care team has looked into your query and provided the best possible resolution. We hope we have been able to clarify the concern raised by you.

    For any other query you may contact our customer care team directly by sending a mail to [email protected] or by phone on 0124 – 4092750.

    Regards
    DHFL Team.

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