Online Consumer Forums and Consumer Complaints Site

Disputed Transactions

—

by

AdminPost
in

Location/place: Mumbai

Name of company/service: SBI Credit Card

Hi I’ve SBI Gold credit card. I made a transaction 1250/- through it online but transation didn’t get successful. & I neither got a Reciept No.(instead a page error) from Merchant Side not a Transaction No. from SBI Card side but the ammount has been deducted from my account. The I contacted to SBI credit Card Customer Care n they told me to submit a dispute from I did the same. But still inspite of providing all the details they didn’t respond solid…& even after a month they r saying they will investigate and every month they are sending me the bill with the Disputed amount including..even more the interest of that amount (because I did not pay the disputed ammount).

Comments

2 responses to “Disputed Transactions”

  1. SBI Cards Avatar
    SBI Cards

    Dear Customer,

    We regret to hear that. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [email protected] mentioning reference number 060708 in your mail to enable us to address your concern on priority.

    Yours Sincerely,
    SBI Cards.

  2. SBI Cards Avatar
    SBI Cards

    Dear Customer,

    We are awaiting the additional information/documents from your end to help us address the issue raised by you. Kindly mail us the required information at [email protected].

    Yours Sincerely,
    SBI Cards.

Leave a Reply

Your email address will not be published. Required fields are marked *