Dismal broadband speed

Location/place: Delhi

Name of company/service: MTNL

I have registered for a broadband plan of MTNL and I am supposed to get a speed of 2mps. But the speed which I am getting is 10kbps only. I have called the customer care of MTNL at 1504 many times and also registered an online complaint. But that is of no use. Speed is still very slow and MTNL being a govt organization doesnt care for its customers. Hope this forum helps somehow in reaching out to them. My complaint no. is 4339. Thanks


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