We had raised a complaint on 11 Aug, and the engineer visited our home on 12-Aug and had the issue resolved. after he left at 1:00 PM around 9:30 PM we received a message that the services are being suspended due to non payment of service charges. However the engineer was paid 540 rupees. He credited 150 rupees in the account. Then from 10:00 PM onwards (exactly 24 hours) on 12-Aug and today 10:00 PM 13-Aug we have called the customer care 20 times and still the issue has not been resolved. And every time we call we have to explain the problem all over again and the solution we get is that the services will start in 10 mins which never happened. We hope that this time this complaint will be actioned by some responsible person.
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