sir/ madam
I have ordered a product from homeshop18.com Order No. – 932091003 &
Sub Order No. – 64877613 of Item Spice Dual Core Android Phablet –
Mi-502n White having EAN No.- 8906050991201 billled by Tarash Overseas
Pvt. Ltd., Faridabad, Haryana on 15/10/2013 & received on 24/10/2013.
After using the phone, I find some camera quality problem & I have
submitted to the service centre (ASC Zunaira Televentures, Rampur
(U.P.)) but no changes in my camera quality which they done. I
complaint & mail about the problem but no solution of my problem has
done. After that i use my phones as it is but a month ago there will a
problem in charging jack & a camera Flash of my phone, i go through
the service centre(ASC Zunaira Televentures, Rampur (U.P.)) they said
that they do not have charging jack this time so come after 10 days
and they solved both problems. I go after 10 days then they said for
more 3 days. After that i can’t go after 3 days for some problems & go
today(08/08/2014) & In those days, there have been some small broken
at the bottom left corner of the upper glass of screen (which is work
as usual they work & cannot affect any of the parts of the phones)
bcoz of that they can’t accept my phone in warranty for my
problems(which is not affected by anytype through those small broken)
& said repaired by payment basis. I said that solve problem of my jack
& flash which is not a part of screen but they can’t received my phone
in warranty.
So, its my humble request to you to solve my problems & said to ur
service centre to accept my phone & solve Flash & charging jack
Problem . Pls do as Soon as I can very harrash with this phone & the
services after buying . Waiting for ur Reply or Call.
thanks.
—
SATYAM SAXENA
9259557964
[email protected]
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