I have made the call to tikona broadband company and made a request to disconnect my connection, the call centre executive told me that I would receive an email within 2 day…but till now I haven’t received information regarding this…my customer id is -1109736817…..please help me to get out of it as they are not responding well towards old customer
Disconnection and refund
Comments
2 responses to “Disconnection and refund”
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Dear Amit,
Greetings from Tikona.
Please be assured that your concern listed Jan 25, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care -
Dear Mr. Sinha,
Greetings from Tikona.
We have noted your feedback and will share the same with our respective team.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that your CPE recovery and full and final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number 1-800-209-4276 or you can reach us at forum.tikona.in
Regards,
Tikona Care
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