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Disconnection of Pocket Internet and balance deduction

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by

AdminPost
in ,

Location/place: SERAMPORE

Name of company/service: Aircel

My Aircel no. is 8013551477. On 21.04.13, I’ve recharged my account by PI98 which is valid for 30 days. But from 03.05.13, I am not able to connect the internet. It displays as “connection closed by network”. Also I’ve recharged my account by Rs. 10 on 21.04.13. But it deducts all the balance without my concern. I’ve contacted their customer care several times, but they did not solve the problem. What can I do for this?

Neroj Chowdhury

9433733761

Comments

One response to “Disconnection of Pocket Internet and balance deduction”

  1. AircelSupport Avatar
    AircelSupport

    Hi ,

    Thanks for writing in to us. We apologize for the inconvenience caused to you.
    This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
    At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

    You can also get in touch with us at https://twitter.com/Aircel or you can write to [email protected]

    Warm regards,

    Team Aircel India

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