DISCONNECTION OF AIRTEL BROADBAND/PHONE LINE-NO RESPONSE

I HAVE AN AIRTEL PHONE /BROADBAND CONNECTION ACCOUNT NUMBER 11701293. I WANT THIS DISCONNECTED SO I VISITED AIRTEL OFFICE ON 23 MAY 2014 IN AHMEDABAD AND PAID MY FULL DUES – I GAVE THEM A LETTER IN PERSON FOR DISCONNECTION WHICH THEY REFUSED TO ACCEPT INITIALLY, BUT AFTER I PAID THE BILL THEY ACCEPTED. THEY KEPT RINGING ME AGAIN AND AGAIN AND TELLING ME THE CONNECTION WILL BE TERMINATED BUT NOTHING HAS HAPPENED. I HAVE TOLD THEM I WILL PAY NO FURTHER BILLS BECAUSE I KNOW THEY WILL SEND A BILL. THIS COMPANY IS FOLLOWING UNJEALTHY PRACTICES. THEY HAVE GIVEN ME A COMPLAINT NUMBER 46183902. PLESAE LET ME KNOW WHICH IS THE HIGHEST AUTHORITY TO WHOM ONE MUST COMPLAIN FOR GETTING THE CONNECTION TERMINATED.


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2 responses to “DISCONNECTION OF AIRTEL BROADBAND/PHONE LINE-NO RESPONSE”

  1. airtelpresence Avatar
    airtelpresence

    Dear Customer,

    This is with reference to your post dated 28 May 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
    You can also get in touch with us at [email protected]

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. airtelpresence Avatar
    airtelpresence

    Dear Customer,

    This is with reference to your post dated 28 May. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

    We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [email protected]
    Look forward to hearing from you.

    Regards
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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