I have called the customer care and have sent the email to disconnect my account as am leaving the city and don’t want the connection. I have seen on internet how Tikona generally doesn’t terminates the connection and later bills the customer for using the service which they never use.
I have not received any confirmation from them yet, but I am posting it today only so that they can’t charge me later as I have proof of my disconnection request now.
they gave me this – online request number is 1-3502821360.
so please kindly remove the connection and take your wires from here.
I will not pay anything extra at all.
Tikona user id – 1112306681
Disconnection of account.
Comments
3 responses to “Disconnection of account.”
-
Dear Amit,
Greetings from Tikona.
Please be assured that your concern listed May 28, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care -
instead of disconnecting these people have sent me the bill for next month.
-
Dear Mr. Dhillon,
Greetings from Tikona.
With regards to your concern, we confirm that your disconnection request is in process.
Post termination the devices will be recovered from your premises and the Full & Final calculation amount will be calculated.
For any further issues/queries, you can contact us on our toll free number 1-800-209-4276 or you can reach us at forum.tikona.in
Regards
Tikona care
Leave a Reply