NO DISCONNECTION

Respected sir,
i am Roshan Singh from om nagar jahrabhata bilaspur chhatishgarh(C.G) pin 495001
my ph no is 9827810007
pahle ye no smart ka tha jise maine port kara kar tata docomo me convert kar diya
16 sep ko mera no tata docomo me start ho gya 22 sep ko maine 450 ka recharge tata docomo me kiya.uske bad 6 oct se no disconnect ho gya h.
maine smart ka no port karte samay extra payment bhi kiya ki koi outstanding ammount na ho uske bad bhi smart walo ne rs 30 ka outstanding ammount nikal k mera no ko tata docomo se no band kara diya h tata docomo me mera approxmete 250 balance bhi bacha h
smart wale phir se smart me connectoin wapas aane par hi mera no start hone denge
sir mera sare bank msg & all communication isi no se hota tha no band hone se mai bhut problem me hu
please help me
smart ka 30 ka phir se jo smart walo ne extra outstanding nikala h us ammount ko bhi maine paid kar diya hu jiska recipt no IB00037581844 ammount rs.30


Comments

2 responses to “NO DISCONNECTION”

  1. Tata Docomo Avatar
    Tata Docomo

    Dear Customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

  2. Tata Docomo Avatar
    Tata Docomo

    Dear Customer,

    We regret for the inconvenience caused to you.

    We tried to speak to you personally on your number. However, the same was not possible as the call was not reachable.

    In this regards, we would like to inform you that your number has been activated on 10-10-2014. Kindly make a note of the same.

    For further assistance you can also write a mail to us at [email protected].

    Thanks and regards,
    Customer Care-Tata Docomo.

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