Didn’t got recharge which was done one month back

Location/place: Mumbai

Name of company/service: RECHARGEONLINENOW.COM/www.ZatSe.in

Hi,
I had made recharge on my Vodafone mobile using the rechargeonlinenow.com,but didn’t got any balance in my mobile and the money was deducted from my account. I made numerous call on there helpline number 011-68006800. Their associate repeats the same thing every time, that i will get balance and “bla..bla” the coumplaint number which they are providing on follow-up with them in it regard they say that they is no complaint number which i had provided them. I’m having four such complaint numbers even i have provided then with the transaction number which i got after recharge. They told me to write a mail in this regards on [email protected] but the email is permanently not working. I hope i get my recharge balance otherwise i will take further steps. I’m having all the recording of call with call center executive and having screen shots of when it did recharde.


Comments

5 responses to “Didn’t got recharge which was done one month back”

  1. Hello Ankit,

    Kindly share your current and alternate contact numbers at http://bit.ly/13x3Vqn so that we can address your concern soon.

    Regards,
    Vodafone Customer Care.

  2. I have recharged for 8881363446 reliance mobile number through the website but till date i did’nt get and today i have recharged for 75 this also i did’nt get

  3. Hello Ankit,

    As the recharge was done from a third party website, we are unable to assist further. We request you to contact them once again and check.

    Regards,
    Vodafone Customer Care.

  4. Hello Ankit,

    Thank you for contacting Vodafone, Please share your valuable feedback with us at http://bit.ly/1hRRJqH

    Regards,
    Vodafone Customer Care.

  5. yogesh Avatar
    yogesh

    Even i have recahrged a month back and didnt get my money back.

Leave a Reply

Your email address will not be published. Required fields are marked *