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Demand excess money

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by

Shantanu Shil
in

On 13-02-2015 at morning 10:00 am I see a samsung galaxy note 3 black mobile on snapdeal very attractive price , I shows only Rs-8652 . So I ordered one mobile for my nephew against cash on delivery payment via my mobile. Snapdeal send me a mail & SMS with order number 4918678594, after some time snapdeal confirm sub order number 6526267417, but now snapdeal says that it was wrong price. I can’t get this mobile on this price.
I want to ask snapdeal that, what is my fault if I see this kind of offer? How can I understand that this is fake price ? you say that you are India’s no 1 online selling platform. Is this your responsibility ? My nephew was very joyous & interested that she going to be a good quality mobile owner. But now she too much upset & angry with me. She now can not concentrate her study.
Interesting matter is more,, next day (14th feb 2015) morning I also see same mobile on snapdeal ,again I order , same price , order number also created 4933026690, sub order number 6544204038. My nephew again joyous, but unfortunately this time also snapdeal says same cause.
Is snapdeal just jock with us ? or play with our middleclass feelings ?

Shantanu Shil
[email protected]
9614035683

Comments

One response to “Demand excess money”

  1. Snapdeal_CST Avatar
    Snapdeal_CST

    Dear Shantanu Shil,

    Thank you for contacting Snapdeal.com.

    While Snapdeal strives to provide accurate products, services and pricing information, typographical and other errors may occur. In the event that a product or service is listed at an incorrect price or with incorrect information due to an error in pricing or product or service information, Snapdeal may, at its discretion, either contact You for instructions or cancel Your order and notify You of such cancellation. Snapdeal will have the right to modify the price of the product or service and contact You for further instructions via e-mail address provided by You at the time of registration, or cancel the order and notify You of such cancellation. If Snapdeal cancels the order after the payment has been processed, the said amount will be remitted to Your account from which the payment was made.

    http://www.snapdeal.com/info/termsOfSale

    Yours sincerely,
    Team Snapdeal

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