delay in repairing my phone

Location/place: Durgapur

Name of company/service: Nokia Care,Customer service

On the 17th June 2013, i gave my nokia asha 305 phone for repair to the nokia care centre Durgapur.My phone was facing problem with its touch functions,the touch was not at all working properly.They assured me that it would take a maximum of 10-15 days to repair the phone and return it to me.But today is 16th of july & one month has passed away but still now they have not returned my phone.I am facing huge problem & seek some serious help.Please help me


Comments

One response to “delay in repairing my phone”

  1. Nokia India Avatar
    Nokia India

    Hi, sorry to hear about your experience. Please write to us on [email protected] and provide us with the following details

    1. Your Contact Number
    2. Location
    3. Device IMEI number
    4. Link to your complaint

    We will have someone from the team connect with you.
    Please mention your name on subject

    Do include the complaint link in order to speed up the process.

    Regards,
    Team Nokia India.

    Locating a Nokia Care Centre (NCC) is very Easy !
    SMS “NCC” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

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