Location/place: Chennai
Name of company/service: Tata Sky
I subscribed to Tata Sky DTH during the first week of Nov 2012. Based on their advertisement in the Hindu of 29th Oct 2012 in whcih they showed Sankara TV logo ( bigger in size than the logos of other channels) prominently as one of the cahnnels of Soth Sports regional pack. As I was interested in the sankara channel, I went in for this pack. However, I found that the Sankara TV was is being shown as an inset only one fouth the screen size and not in the full screen. I twice made complaints by e mail( Ref:SR0412120908415 dt 4th dec 2012 and ref:SR 2501130929291 dt 25th jan 2013)And even tough I was told that they have taken note of my complaint and that they would beam the channel in full screen but without commiting any date. Till today they have not taken action to show the channel in full screen. After displaying in the advertisement Sankara TV as the most prominent channel, but by showing in small size they have failed to fulfill their commitment. This amounts to deficiency of service. I request the forum to help me by directing the company to refund the amount paid for the connection. Thank you.
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9444633804
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