Defective piece of AC- Voltas Split

Location/place: Nanak pura, New delhi

Name of company/service: Govt service

sir,
I purchased a AC 1.5 tones split VERTIS GOLD in June 2011 and when installed its create so many problems…leakages of water, noise (very different noise) and so many things…….and I have done approx 50 complaints…(after 10 complained one time attended) voltas people came and some clean with brush…and go back….lastly they opened whole AC and do something with filling GAS and charged me lot (they charge me when warranty passed only 10-15 days)….now again same noise is coming and MOYAL service man Mr Sandeep is saying (ac is like a motor tyre , because tyre may be punchered )this time I will do better job for u with charge….

Its create so many problems ……my experience with voltas is so bad….it is the deffective piece…..and i want replacement….

Sir on 23 April 2013 I have done same complained and a computer generated reply came…but no-one attended.

Sir please takes this matter personally. And do the justice to me.
Thanks and Regards

Dr sanjeev panwar
Contact No: 9868487022


Comments

One response to “Defective piece of AC- Voltas Split”

  1. Voltad Allweather Avatar
    Voltad Allweather

    Dear Sanjeev Panwar,

    Sorry for the inconvenience. This is to inform you that your concern listed 29 July 2013 has been noted and our team is working on it. We shall call you within the next 24 hours to give an initial update on the status of your complaint. For any further clarifications, please write to us at [email protected] and kindly mention your complaint number (282304) in your subject line.

    Thank You for your cooperation.

    Regards,
    Voltas Customer Care

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