Location/place: Kolkata
Name of company/service: Micromax
I bought a micromax A25 around mid january. After using the handset, I realized that it was getting switched off occasionaly. I went to the service center in Madhyamgram (kolkata) and they updated the software and said that it would work fine.
Still the problem persisted and I had to use a backup phone. Its july now and Ihave visited the service center 4 times and everytime they say it is a software issue and updates it even on repeatedly telling them its a hardware issue they do not take it into account.
Frustrated with the product and the service offered.
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