Deduction of Money

Location/place: Kota

Name of company/service: Bharti Airtel

THIS MAY BE LONG BUT ITS IMPORTANT AS NOT ONLY ME MANY PEOPLE OF OUR COUNTRY FAE THIS PROBLEM SO I REQUEST U TO TAKE AN ACTION AGAINST IT.
I AM AN AIRTEL USER PH NO. 7742023290 I RECHARGED MY ACCOUNT WITH RS 110 ON 3 MARCH AND ACTIVATED A NET PACK OF RS 5 ON 4 MARCH WHICH GIVES 30 MB DATA I SURFED THE NET WHICH GOT MY NET BALANCE TO 27.SOMETHING MB THIS MUCH DTA WAS AVAILABLE WITH ME I THEN PUT A VIDEO ON DOWNLOADING WHICH WAS OF 10 MB. BUT ON CHECKING MY BALANCE I FOUND THAT I WAS LEFT WITH 0.04 RUPEES .ON COMPLAINIG THEY CLAIMED THAT I HAD OVERUSED MY DATA WHICH IS IMPPOSSIBLE AS I AM A CONSCIOUS GUY WHO CHECKED THE AVILABLE NET BALANCE WITH HIM.
91 RS WAS DEDUCTED FROM MY ACCOUNT I WANT A REFUND OF IT.


Comments

2 responses to “Deduction of Money”

  1. Namaste Mr. Chowdhuri,

    This is to inform you that your concern listed on 04 Mar. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at [email protected].

    Regards
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Namaste Mr. Chowdhuri,

    We would like to inform you that your concern listed 04 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [email protected].

    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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