Location/place: Kolkata
Name of company/service: Aircel
Aircel has deducted my rs 160 Balance for internet even though I had an internet package of Rs 98 which on their website is written is valid for 1 month but when I called them they were saying that from 26 may they hav changed it to 28 days. But on their website it is written 1 month and I did my recharge on 2 may . The customer support staff is also giving wrong information some are saying its for one month and some are saying its foe 28 days. Aircel is likely to do this type of reduction in balance with many people . so respected Authority I would like to file a case against them.
I have all the necessary messages as a proof and I can provide each and every detail for required case.
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